Empowering Independent Retailers.
Take control of your customer experience with an emotionally intelligent solution.
Who We Are
Wishfluence is a CRM software provider specializing in the jewelry retail industry. Our mobile application offers a streamlined platform to manage customers' preferences, keep up with their special occasions, and fulfill their orders, empowering retailers to enhance customer engagement and drive increased sales. With transparent pricing and high value, Wishfluence provides a top-shelf solution that allows you to focus on growing your business.
Who We Are
Wishfluence is a CRM software provider specializing in the jewelry retail industry. Our mobile application offers a streamlined platform to manage customers' preferences, keep up with their special occasions, and fulfill their orders, empowering retailers to enhance customer engagement and drive increased sales. With transparent pricing and high value, Wishfluence provides a top-shelf solution that allows you to focus on growing your business.
We provide solutions to lead customers from being interested in viewing to being interested in purchasing, empowering retailers to enhance customer engagement and drive increased sales. We enable staff to expertly serve their customers through clienteling, marketing, texting, emailing, prospecting, and fulfillment.
Clienteling
Marketing
Texting
Prospecting
Fulfillment
Wishfluence customers who were using traditional outreach methods:
tripled transaction growth
A four-year case study revealed that replacing paper wishlists with the Wishfluence App led to significant increases in customers, sales, and revenue growth for a jeweler. How did they outperform both their previous growth and the average growth in US jewelry stores? Read the study to find out and see how Wishfluence can do the same for you.
and doubled
customer growth.
Getting started is easy, just three steps: brand, snap, sell.
Brand
To stay in line with your company's look and feel, Wishfluence uses your branding, creating a seamless integration between your physical store and the digital experience. Within the app, you'll find a notes field, a curated arrangement of your customer's favorite pieces, and reminders to keep following up on customers who have wishlists. This personalized branding extends beyond mere aesthetics, reflecting your brand's unique identity within the app, and providing a platform that's tailored to your brand and responsive to your customers' needs.
The curated feed of photos within the app allows customers to browse their favorite pieces in a visually appealing way, enhancing their browsing experience. Reminders and follow-up notifications are opportunities to engage with your customers in a meaningful way, showing that you value their business. By providing a platform that aligns with your store's identity, Wishfluence helps you create a loyal customer base that feels connected to your store.
Snap
Capturing the perfect moment is essential in the jewelry retail industry, and Wishfluence's camera features makes it easy. Take a photo of the jewelry piece on your customer, making that image a central part of the customer's profile. This visual connection helps your sales associates sell and keeps your customers happy. The ability to snap and store images, along with associated details, fosters a deeper connection between your brand and your customers, leading to increased satisfaction and loyalty, and enhancing the overall shopping experience.
The camera is more than just a photo capture tool; it's a way to create a visual story of your customer's journey with your brand. By taking a photo of the jewelry piece on your customer and adding detailed notes, you can remember everything about the piece: why your customer loved it, what other pieces it pairs with, who it was a gift for, or who might enjoy giving it to her, and any adjustments your customer might need.
This level of personalization supports your marketing efforts, allowing you to create targeted campaigns that speak directly to their interests, and building a visual catalog that reflects their tastes, preferences, and experiences.
Sell
The Sell feature in Wishfluence is designed to streamline the sales process and enhance customer satisfaction. Notifications and automatic workflows make follow-up easy, ensuring that you never miss an opportunity to connect with a customer. Whether it's a gentle reminder about an item on their wishlist or a personalized offer, Wishfluence helps you stay in touch with your customers at just the right moments.
When the customer comes into the store, the app provides all the information you need to complete the sale smoothly and take care of any adjustments. The wishlist is easily updated, allowing you to keep track of customer preferences and be ready for the next sale. By integrating the entire sales process, from initial interest to final purchase, Wishfluence empowers you to create a seamless shopping experience that builds loyalty and encourages repeat business.
Equip staff with Wishfluence App for personalized engagement.
Gain insights into client and staff interactions.
Retain client relationships through the years.
